Employee FAQ

Working with Infotree Global Solutions

Q: What is the work process of a staffing agency?

A:  We always consider meeting your career needs as our priority. That’s why we strive hard to bring you the best opportunities available worldwide. Relying on our team of recruiters and consultant care representatives, we help to place many employees in positions that are a right fit for them. We are committed to your success and hence, we give talented people an opportunity to grow and fill the challenging positions in world’s most successful organizations. Besides, we help you meet your career goals by improving your resume and grooming you with interview skills.

Q: Do I need to pay for your service?

A: No, we do not take any charge from job seekers for our open positions. You can simply search the desired job or upload your resume on the website.

Q: Where are your offices located?

A: We have offices in 18 countries worldwide. With our global footprints, we are ready to offer you the best job openings at various locations.

Office Locations:
AMERICAS: Plymouth (Michigan), San Jose (Costa Rica), Colombia, Brazil, Panama, Guatemala, Providencia (Chile), Peru, Mexico City, Quebec

EMEA: Poland, Stockholm, Germany, Denmark, London, Dublin.

APAC: New Delhi, Indore, Bengaluru, Pune, Mumbai, Hyderabad, Kolkata, Sydney

Q: How can I sign up with Infotree Global Solutions to find a job?

A: It is easy, you can simply search open positions on our website and apply for the suitable jobs. Our team of recruiters will contact you if they find you a suitable candidate as per the skills required for an open position. If you are fulfilling the criteria expected by our clients, you will be contacted for the positions you applied. So, upload your resume on our website for accessing the top jobs.

Q: What are the advantages of working with Infotree Global Solutions?

A: We feel proud to place countless employees in positions that have grown into their lifelong careers. Besides, we offer a number of benefits like health insurance, long and short term disability, dental insurance, life insurance, vision insurance, 401K,  and paid time off. Our consultants enjoy specialized training, competitive pay and access to top jobs.

Searching a Job

Q: Can you help me finding a job?

A: We are always ready to help. We are associated with top companies that have job openings in different locations. Our team of recruiting consultants is always excited to find in-demand job candidates to assist staff our clients’ part-time and full-time positions. We place job candidates in the engineering, automotive, financial services, information technology, manufacturing, retail and healthcare industries. Find a job today.

Q: How can I submit my resume?

A: Go to infotreeglobal.com and select Submit Resume to upload it on our website. Select your area of interest, fill up the specified fields than upload your resume. After submitting your resume, we will consider it as your confidential job profile. However, you can always apply for open positions on our website by referring to a suitable job and then click on I am interested.

Q: What happens after submitting my resume?

A: If your skills and expertise go well with the requirements of an open position, recruiters will contact you. At our company, we get new job requests every single day, so it is recommended to check back frequently. To increase your chances of getting hired, you should continue to apply to those positions that suit your background, skills and credentials.

Q: I was interviewed but didn’t get a call from the employer, what should I do?  

A: There may be few possible reasons that you did not get a call after interview. It may happen that the position you applied for has been filled or your expertise does not suit the client’s requirements. We have new job positions every day and hence, we recommend that you should keep your resume updated. It is better to continue to apply for other available opportunities that suit your skill sets.

Q: Do I require a skills assessment test? (Please check if we can include this point)

A: Infotree Global Solutions offers an online candidate skills evaluation. It helps you determine your skills and proficiency related to few specific applications and assignments. If you feel that you are lacking in getting interview calls, it is better to take it to get insight about the environment that is best suited for your performance. A skill assessment program helps you analyze the work culture you are likely to perform best in.

Q: Where should I contact for technical issues with the website?

A: You can always contact us at ITG@infotreeglobal.com. Feel free to write us in case of any inconvenience you come across using our website.

For all other queries, you can reach out to your recruiter.

Work Criterion and Sponsorship

Q: I have relocating plans and looking for work in a new location. Can you help me find a job?

A: At Infotree Global Solutions, we do not usually provide relocation services. However, we have offices in more than 18 countries worldwide, depending on where you will be moving, you can contact our office there and talk to recruiter to learn about the open positions.

Q: Do you sponsor visas?

A: No, we do not.  However, it is recommended to let your recruiter know up front that you will need it so that it is easy for them to determine the possibility of options for you. Find our open positions.

Timesheets and Payroll

Q: What is the way to report my time?

A: Timesheets are accessible through your online job profile. You can click Timesheets at the top right on this page, then select Submit Timesheets. You just need to fill the required fields and you can access your timesheet.

Q: I have not received my login information. What should I do?

A: First, you should check your email if you have got an auto-generated email from us with your login credentials. However, if you have not received it, you can contact our Customer Service to request new login credentials. Get in touch with us info@infotreeglobal.com

Q: How can I see past timesheets?

A: Timesheets from the last 12 months are available online. You can login to your online profile to access past timesheets, log in to your online profile.

Q: What is your payroll process?

A: You should submit the hours for approval before weekend. Then payroll is processed on the first day of week. With direct deposit, you can access the funds which are available within 24-48 hours.

Q: Whom should I contact with payroll questions?

A: you can always contact our Customer Service at:

ITG@infotreeglobal.com

Want More Help?

Providing an exemplary customer experience is our top priority. To share your feedback or contact our Customer Service team, please send an email at info@infotreeglobal.com